FAQ

You are more than welcome to use any device to take courses on SkillsMedTech. Most importantly, you are able to establish internet connection on your device that is able to stream videos, audios and open images effectively. However, for the best experience on this site, the following system requirements are recommended:

The types of courses on this site are relevant to the medical device industry only. These courses may include a range of topics covering regulatory frameworks, technical guidance, technology updates, risk management, design control, complaint management, quality management system and many more.

Course formats may be available in various forms, for example, video, audio, text, document download, illustration, and many more. The course instructor is responsible for selecting the best format to deliver a particular subject matter. All course materials and formats are subject to approval by SkillsMedTech before they are published.

Anyone is free to browse through this site. However, to get the best experience on SkillsMedTech, we encourage you to register on the site. Using the site as a registered user means you are now able to take free courses and previews, review courses, join our discussions and manage your account. To register, simply click on the Sign In or My Account link on our top menu. You will also be directed to our registration or login page if you click on the course free trials or previews.

SkillsMedTech is committed to keep your information confidential and will not share any of your details with third-parties and partners, unless we have sought your permission. If you prefer not to receive information from SkillsMedTech, you are free to unsubscribe from our mailing list. Please refer to our Privacy Policy for more information.

By using, making purchases and taking courses on this site, all users are subject to and deemed to have agreed to SkillsMedTech's Terms of Use.

Free courses and previews are available for anyone to view. The best way to experience this site and to access free courses is to first register with SkillsMedTech. Courses may be provided partially or completely for free. For courses that are partially free (meaning only selected modules are available for free), students will need to purchase the entire course in order to complete all its modules.

Paid courses require students to make a purchase before taking and completing the entire course. For these courses, the course price is stated in the course directory and on the single course page.

Free previews are available for paid courses. Instructors may offer some lessons for free to enable users to preview part of the course before they decide to purchase it. Simply go to the course curriculum and take the topics indicated for free. You do need to be registered first before taking free courses or topics.

Yes, it is possible for users to contact the instructor. This facility is available in the public discussion forum located within the course curriculum. Users can leave questions and engage with the instructor and other users also taking that course.

Registered and paying users can access their account details by following this link: My Account. On the account page, users can manage their profiles, change passwords, manage notification settings, manage billing details and view order history.

We accept only credit/debit card payments on all major cards.

SSL (Secure Socket Layers)*, the industry standard encryption standard for online purchase is used at Skillsmedtech. All of your personal information, including your credit card number, is encrypted by SSL for all orders placed on this site. To check the security of your connection, look at the URL address bar of your browser window when you begin to checkout. If you see an unbroken key or a closed lock (depending on your browser), then SSL is active. When accessing a secure server, the first characters of the site address will changed from “http” to “https”. You can view the authenticity of our SSL certificate by clicking on the security seal at the bottom of the site page. The seal looks like this:

A user can access a paid course for 365 days or 1 year. Users have unlimited access to free courses or free reviews as long as they remain free. If a free course is turned into a paid course, a user can then only access it for 365 days.